- Property Tax Assessment and Payments
- Trade License Issuance & Payment
- Public Grievance Redressal
- Desludging Service
- Miscellaneous Collections
- Water and Sewerage Connection Management
- Building Plan Apporval
- Fire No Objection Certificate Issuance
- Birth and Death Certificates
- Accounting and Finance
- Pet Registration
- Asset Management
- Advertisement Management
- E-Waste Management
- Street Vending Management
- Community Hall Booking
Street Vending Management
Digitally Empowering Urban Street Vendors and Strengthening Inclusive Governance
Overview
The Street Vending Module under UPYOG (Urban Platform for DeliverY of Online
Governance) provides a comprehensive digital solution for managing street vending
activities in urban areas. It supports transparent vendor registration, license
issuance, grievance redressal, and monitoring, in line with the Street Vendors
(Protection of Livelihood and Regulation of Street Vending) Act, 2014.
This module empowers both Urban Local Bodies (ULBs) and vendors, ensuring fair
access to vending rights, formalization of livelihoods, and improved urban management.
Key Features
The features are as under:
- Online Vendor Registration and identity verification through Aadhaar and other documents
- Issuance of Vending Certificates / Licenses with QR code integration
- Digitized Survey & GIS Mapping of vending zones and vendor locations
- e-Grievance Redressal System for vendors and the public
- Dashboard for ULBs to manage licenses, monitor zones, and track vendor data
- Integration with PM SVANidhi and other central schemes
- Multilingual User Interface for broader accessibility
Benefits for ULB Officers
The Benefits for ULB Officers are as under:
- Efficient Vendor Management: Centralized digital registry of street vendors
- Regulatory Compliance: Aligned with national policy and legal framework
- Transparent Allotment of Vending Zones: GIS-based planning and monitoring
- Improved Revenue Tracking: Digital fee collection and license renewals
- Real-time Analytics: Actionable insights for decision-making and enforcement
Benefits for Citizens / Street Vendors
The Benefits for Citizens / Street Vendors are as under:
- Easy Online Registration & Certificate Access: No need for multiple visits to ULB offices
- Formal Recognition: Access to rights, welfare schemes, and financial inclusion
- Grievance Redressal Mechanism: Raise complaints and receive timely resolution
- Transparent Allotment: Know your vending zone and allotted location clearly
- Scheme Linkages: Enable access to loans and subsidies under PM SVANidhi
Impact
The Impact are as under:
- Formalization of informal vendors into urban economy
- Livelihood security for street vendors through digital inclusion
- Better city planning and organized public spaces
- Data-driven governance and targeted welfare delivery