{"id":3413,"date":"2023-12-11T10:46:29","date_gmt":"2023-12-11T10:46:29","guid":{"rendered":"https:\/\/upyog.niua.in\/homepage\/?page_id=3413"},"modified":"2025-06-30T06:37:11","modified_gmt":"2025-06-30T06:37:11","slug":"public-grievance-redressal","status":"publish","type":"page","link":"https:\/\/upyog.niua.in\/homepage\/public-grievance-redressal\/","title":{"rendered":"Public Grievance Redressal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3413\" class=\"elementor elementor-3413\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e157c6 e-flex e-con-boxed e-con e-parent\" data-id=\"0e157c6\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-99209f1 e-con-full e-flex e-con e-child\" data-id=\"99209f1\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;,&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd67e08 coaching-details__sidebar elementor-widget elementor-widget-treck-sidebar\" data-id=\"dd67e08\" data-element_type=\"widget\" data-widget_type=\"treck-sidebar.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    <div class=\"coaching-details__services-list\">\r\n        <ul class=\"coaching-details__services list-unstyled ml-0\">\r\n                            <li class=\"\">\r\n                    <a class=\"\" href=\"https:\/\/upyog.niua.in\/homepage\/property-tax-assessment-and-payments\/\"  >Property Tax Assessment and Payments\u200b<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\" \" href=\"https:\/\/upyog.niua.in\/homepage\/trade-license-issuance-payment\/\"  >Trade License Issuance &amp; Payment<\/a>                <\/li>\r\n                            <li class=\"active\">\r\n                    <a class=\"  \" href=\"https:\/\/upyog.niua.in\/homepage\/public-grievance-redressal\"  >Public Grievance Redressal<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"   \" href=\"https:\/\/upyog.niua.in\/homepage\/desludging-service\/\"  >Desludging Service\u200b\u200b<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"    \" href=\"https:\/\/upyog.niua.in\/homepage\/miscellaneous-collections\/\"  >Miscellaneous Collections<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"     \" href=\"https:\/\/upyog.niua.in\/homepage\/water-and-sewerage-connection-management\/\"  >Water and Sewerage Connection Management<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"      \" href=\"https:\/\/upyog.niua.in\/homepage\/building-plan-approval\"  >Building Plan Apporval<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"       \" href=\"https:\/\/upyog.niua.in\/homepage\/fire-no-objection-certificate-issuance\/\"  >Fire No Objection Certificate Issuance<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"        \" href=\"https:\/\/upyog.niua.in\/homepage\/birth-and-death-certificates\/\"  >Birth and Death Certificates<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"         \" href=\"https:\/\/upyog.niua.in\/homepage\/accounting-and-finance\/\"  >Accounting  and Finance<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"          \" href=\"https:\/\/upyog.niua.in\/homepage\/pet-registration\/\"  >Pet Registration<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"           \" href=\"https:\/\/upyog.niua.in\/homepage\/asset-management\/\"  >Asset Management<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"            \" href=\"https:\/\/upyog.niua.in\/homepage\/advertisement-management\/\"  >Advertisement Management<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"             \" href=\"https:\/\/upyog.niua.in\/homepage\/e-waste-management-module\/%20%20\"  >E-Waste Management<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"              \" href=\"https:\/\/upyog.niua.in\/homepage\/street-vending-management\/\"  >Street Vending Management<\/a>                <\/li>\r\n                            <li class=\"\">\r\n                    <a class=\"               \" href=\"https:\/\/upyog.niua.in\/homepage\/community-hall-booking\/\"  >Community Hall Booking <\/a>                <\/li>\r\n                    <\/ul>\r\n    <\/div>\r\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-475ef2d e-con-full e-flex e-con e-child\" data-id=\"475ef2d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41ad37d elementor-widget elementor-widget-image\" data-id=\"41ad37d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/upyog.niua.in\/homepage\/wp-content\/uploads\/elementor\/thumbs\/Public-Grievance-Redressal-scaled-r7rihtd4vwdgh69zmzp1wrg4wym9g2bgr9xsbly1m4.png\" title=\"Public Grievance Redressal\" alt=\"Public Grievance Redressal\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dec81ae elementor-widget elementor-widget-heading\" data-id=\"dec81ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h3 class=\"elementor-heading-title elementor-size-default\">Public Grievance Redressal<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c66dda elementor-widget elementor-widget-text-editor\" data-id=\"9c66dda\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\tPublic Grievance &#038; Redressal (PGR) is a web and mobile-enabled system designed to register and resolve public grievances. The seamless interface enables citizens to submit their grievances anytime and from anywhere. The complaints are routed to the concerned municipal departments and employees who work towards resolving the issues within a specified time limit. This digitized and easily configurable platform facilitates speedy and efficient resolution of civic complaints while providing the local urban bodies with an intuitive system that categorizes issues and helps them to initiate corrective actions, without any delay.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d03cbe elementor-widget elementor-widget-heading\" data-id=\"7d03cbe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Key Features<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67c5858 elementor-widget elementor-widget-text-editor\" data-id=\"67c5858\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\n<ul>\n \t<li><span data-slate-fragment=\"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\">Efficient public grievance redressal mechanism<\/span>.<\/li>\n \t<li><span data-slate-fragment=\"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\">Simple user registration and login system<\/span><\/li>\n \t<li><span data-slate-fragment=\"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\">Simplified complaint and sub complaint selection options<\/span><\/li>\n \t<li><span 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data-slate-fragment=\"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\">Easy complaint status tracking options<\/span><\/li>\n \t<li><span 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